LEGAL NOTICE
By entering this web site you accept the terms of use and conditions described below.

OMTURA owns all copyrights for all therein contained on this website or has a valid license from a third party to use the material on this website.
OMTURA disclaims all responsibility for the content provided on third party website which link to this website. OMTURA shall not be held liable or responsible for services or any goods provided or purchased from third party website.

OMTURA reserves the right to change the terms of use at any time.



©2019 OMTURA All rights reserved

Khreshchatyns'ka Naberejna 36
02000 Kiev, Ukraine


PRIVACY POLICY
We take your privacy seriously and we will proceed with all measures to protect your personal information. All received information will only be securely used to fill your order. We will not sell or distribute your information to anyone.
PRE-ORDER FILLING TIME
Production time for each item is 5-7 business days but may vary depending on style or workload. Under special circumstances when we may require more time to produce the item(s), you will be notified via email. We ask our customers to be patient and accept it as a part of the process. If you have any special time requirements, please contact us at info@omtura.com
SECURE PAYMENT
Payment can be made via Visa, MasterCard. All credit card payments are processed by our service provider ............. All connections occur over secured protocol using 256-bit encryption. All credit/debit card holders are subject to validation checks and authorization by the card issuer. When credit card transaction is approved, your account will be debited directly upon completion of the order process, and you will receive an order confirmation via email. If a credit card transaction is not approved, the order will be cancelled. If your credit card is rejected or declined, please check all information provided for accuracy and/or contact your bank.

Alternatively, you can send us bank SWIFT transfer, WESTERN-UNION transfer or PayPal payment. For this options please contact us via info@omtura.com

MATERIAL
All pieces made from leather. We use vegetable tanned horse or cow leather, cow or lamb leather for inside pockets. We use Italian bags accessories.
DELIVERY
All orders above 300 Euros are shipped free of charge worldwide.

We ship by UKRPOSHTA postal service. You will receive detailed information on delivery date in a personal email from our customer service. Customs clearance may cause delays beyond our control.

Approximate time for delivery 5-10 business days depending on the final destination.
REPAIRS
We offer complimentary lifetime repair/renovation service for leather products bought only from OMTURA online store. Normal processing time is 10-15 business days depending on a workload. Customers outside of the Ukraine are responsible for all required shipping charges. If you wish to send your bag for repair/renovation, please contact us at info@omtura.com
with subject: repairs.
RETURNS & EXCHANGES
Returns are accepted and must be authorized by us previously.

The garment must not be worn or altered in any form. Return shipping must be paid by the customer. You will be issued a refund as soon as your return have been processed. In the event of credit card payment, the amount will be credited back to your account immediately after the garment have been received and checked. In the event of advanced bank transfer, the amount will be transferred back to the account specified when the order was placed. All bank transfer fees are to be paid by the customer.

Exchanges are accepted under the following circumstances: the piece has arrived damaged or there is any manufacturing defect. All items from sale are non-refundable.

Please email us at info@omtura.com with subject: return/exchange within 3 days of the delivery acceptance date.