By entering this web site you accept the terms of use and conditions described below.
OMTURA owns all copyrights for all therein contained on this website or has a valid license from a third party to use the material on this website.
OMTURA disclaims all responsibility for the content provided on third party website which link to this website. OMTURA shall not be held liable or responsible for services or any goods provided or purchased from third party website.
OMTURA reserves the right to change the terms of use at any time.
©2019 OMTURA All rights reserved
Geroev stalingrada 4 / 8
04210 Kiev, Ukraine
OMTURA owns all copyrights for all therein contained on this website or has a valid license from a third party to use the material on this website.
OMTURA disclaims all responsibility for the content provided on third party website which link to this website. OMTURA shall not be held liable or responsible for services or any goods provided or purchased from third party website.
OMTURA reserves the right to change the terms of use at any time.
©2019 OMTURA All rights reserved
Geroev stalingrada 4 / 8
04210 Kiev, Ukraine
This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from omtura.com (the "Site").
PERSONAL INFORMATION WE COLLECT
When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as "Device Information".
We collect Device Information using the following technologies:
- "Cookies" are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.
- "Log files" track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
- "Web beacons", "tags", and "pixels" are electronic files used to record information about how you browse the Site.
Additionally when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers, email address, and phone number. We refer to this information as "Order Information".
When we talk about "Personal Information" in this Privacy Policy, we are talking both about Device Information and Order Information.
HOW DO WE USE YOUR PERSONAL INFORMATION?
We use the Order Information that we collect generally to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this Order Information to:
- Communicate with you;
- Screen our orders for potential risk or fraud; and
- When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.
We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).
SHARING YOUR PERSONAL INFORMATION
We share your Personal Information with third parties to help us use your Personal Information, as described above. We use Google Analytics to help us understand how our customers use the Site -- you can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.
Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.
BEHAVIOURAL ADVERTISING
As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For more information about how targeted advertising works, you can visit the Network Advertising Initiative's ("NAI") educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.
You can opt out of targeted advertising by using the links below:
- Facebook: https://www.facebook.com/settings/?tab=ads
- Google: https://www.google.com/settings/ads/anonymous
- Bing: https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads
Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance's opt-out portal at: http://optout.aboutads.info/.
DO NOT TRACK
Please note that we do not alter our Site's data collection and use practices when we see a Do Not Track signal from your browser.
YOUR RIGHTS
If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.
Additionally, if you are a European resident we note that we are processing your information in order to fulfill contracts we might have with you (for example if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above. Additionally, please note that your information will be transferred outside of Europe, including to Canada and the United States.
DATA RETENTION
When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.
CHANGES
We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.
CONTACT US
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e‑mail at info@omtura.com or by mail using the details provided below:
©2019 OMTURA All rights reserved
Geroev stalingrada 4 / 8
04210 Kiev, Ukraine
Production time for each item is 3-10 business days but may vary depending on style or workload. Under special circumstances when we may require more time to produce the item(s), you will be notified via email. We ask our customers to be patient and accept it as a part of the process. If you have any special time requirements, please contact us at info@omtura.com
Payment can be made via Visa, MasterCard. All credit card payments are processed by our service provider LiqPay . All connections occur over secured protocol using 256-bit encryption. All credit/debit card holders are subject to validation checks and authorization by the card issuer. When credit card transaction is approved, your account will be debited directly upon completion of the order process, and you will receive an order confirmation via email. If a credit card transaction is not approved, the order will be cancelled. If your credit card is rejected or declined, please check all information provided for accuracy and/or contact your bank.
For any questions please contact us via info@omtura.com
For any questions please contact us via info@omtura.com
All pieces made from leather. We use vegetable tanned horse or cow leather, cow or lamb leather for inside pockets. We use Italian bags accessories.
All orders are shipped free of charge worldwide.
We ship by UKRPOSHTA postal service. You will receive detailed information on delivery date in a personal email from our customer service. Customs clearance may cause delays beyond our control.
Approximate time for delivery 7-10 business days depending on the final destination.
We ship by UKRPOSHTA postal service. You will receive detailed information on delivery date in a personal email from our customer service. Customs clearance may cause delays beyond our control.
Approximate time for delivery 7-10 business days depending on the final destination.
We offer complimentary lifetime repair/renovation service for leather products bought only from OMTURA online store. Normal processing time is 10-15 business days depending on a workload. Customers outside of the Ukraine are responsible for all required shipping charges. If you wish to send your bag for repair/renovation, please contact us at info@omtura.com
with subject: repairs.
with subject: repairs.
Returns are accepted and must be authorized by us previously.
The garment must not be worn or altered in any form. Return shipping must be paid by the customer. You will be issued a refund as soon as your return have been processed. In the event of credit card payment, the amount will be credited back to your account immediately after the garment have been received and checked. In the event of advanced bank transfer, the amount will be transferred back to the account specified when the order was placed. All bank transfer fees are to be paid by the customer.
Exchanges are accepted under the following circumstances: the piece has arrived damaged or there is any manufacturing defect. All items from sale are non-refundable.
Please email us at info@omtura.com with subject: return/exchange within 3 days of the delivery acceptance date.
The garment must not be worn or altered in any form. Return shipping must be paid by the customer. You will be issued a refund as soon as your return have been processed. In the event of credit card payment, the amount will be credited back to your account immediately after the garment have been received and checked. In the event of advanced bank transfer, the amount will be transferred back to the account specified when the order was placed. All bank transfer fees are to be paid by the customer.
Exchanges are accepted under the following circumstances: the piece has arrived damaged or there is any manufacturing defect. All items from sale are non-refundable.
Please email us at info@omtura.com with subject: return/exchange within 3 days of the delivery acceptance date.
© 2019 OMTURA
